All Systems Operational

Magnet One Hub Operational
90 days ago
100.0 % uptime
Today
One Hub - us-east-1 ? Operational
90 days ago
100.0 % uptime
Today
One Hub - ca-central-1 Operational
90 days ago
100.0 % uptime
Today
Magnet Nexus Operational
90 days ago
100.0 % uptime
Today
Nexus - us-east-1 ? Operational
90 days ago
100.0 % uptime
Today
Nexus - eu-central-1 Operational
90 days ago
100.0 % uptime
Today
Nexus - ap-south-1 Operational
90 days ago
100.0 % uptime
Today
Nexus - ca-central-1 Operational
90 days ago
100.0 % uptime
Today
Magnet Review Operational
90 days ago
99.91 % uptime
Today
Review - us-east-1 Operational
90 days ago
99.87 % uptime
Today
Review - eu-west-2 Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 26, 2025

No incidents reported today.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
Resolved - Service has been fully restored and operating normally.
Mar 21, 18:00 UTC
Monitoring - A fix has been implemented and we are just monitoring to ensure everything is working correctly. Customers may experience slowness while systems scale back up.
Mar 21, 16:20 UTC
Investigating - We are currently investigating an issue with availability in our UK region. All other regions unaffected.
Mar 21, 16:17 UTC
Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025
Resolved - All services have been restored and ingestion is now back online.
Mar 14, 17:46 UTC
Update - Service has been restored in Canada.
Mar 14, 15:27 UTC
Update - We are continuing to monitor for any further issues.
Mar 14, 14:43 UTC
Update - eu-west-2 service restored
Mar 14, 14:42 UTC
Monitoring - Issues with Review UI should be resolved as the team is applying a fix.

Ingestions will be stopped for now while the team continues to investigate the underlying issue.
This mean that current ingestions will be paused and new ingestions will not work while this is in place.

The team is actively monitoring the situation

Mar 14, 14:24 UTC
Investigating - Review is currently impacted by an underlying issue on all regions. This issue will impact all functionalities and users can see instabilities across Review UI.

Team is actively investigating.

Mar 14, 13:31 UTC
Mar 13, 2025
Resolved - Service has been restored.

Customers should note that file previews will experience a delay for the next day as the system continues to recover.

Mar 13, 16:23 UTC
Identified - The team has identified the source of the issue. Service may be intermittent until the root cause is addressed.
Mar 13, 14:40 UTC
Investigating - Review is currently impacted by an issue with authentication in the us-east-1 region. Users are not able to authenticate, impacting both the UI and ingestion.

Team is actively investigating.

Mar 13, 14:17 UTC
Mar 12, 2025

No incidents reported.